You are not meant to carry loss alone.

A safe place to heal what loss has left behind.

Begin your healing journey Explore the programs

Grief is bigger than bereavement.

A private grief support conversation in a calm, light-filled natural setting

There are more than 40 life events that can trigger grief — and many have nothing to do with death.

Divorce. Separation from a partner, family member or friend. Infertility. An empty nest. Retirement. A change in health, identity, career or financial security.

And then there are the losses that cannot be seen: the loss of trust, meaning, faith, love, belonging, dreams, hope, or the future you thought you would have.

If something mattered to you, losing it can hurt.

Your grief is valid — even when no one else can see what you have lost.

When the heart is truly heard, healing can begin.

Sometimes, what you need first is to be heard.

Two confidential services for different needs: a place to speak without judgement, or a deeper interactive conversation with reflection and thoughtful support.

Real conversations. A more compassionate tomorrow.

Active Listening

A confidential listening service where you can unburden yourself without fear of judgement. No pressure to solve everything. No unsolicited advice. A space to speak and experience the power of being genuinely heard.

Open your heart

Deep Dialogue

Thoughtful, meaningful conversation combining active listening, reflection, respectful guidance, interactive conversation, emotional support and confidentiality.

Start a conversation

Programs

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One-to-One Grief Recovery

Professional grief support in a private setting, guiding you through your loss with dignity and respect while addressing unresolved emotional pain and taking meaningful action towards recovery.

Work with me
Explore every programme

Support shaped around real life.

Each programme responds to a different experience of loss, change or emotional difficulty. The approach remains structured and practical, while the pace and support are adapted to the people in the room.

Programme 01

One-to-One Grief Recovery

A woman receiving calm, compassionate support during a private conversationA rose beside a gentle message acknowledging grief

A private, guided space to explore what has been lost and what may remain emotionally unfinished. The programme helps you understand how grief has affected everyday life, relationships and the way you see the future.

Through a structured, educational and action-oriented process, you are supported in identifying what needs to be expressed and taking practical steps towards recovery — at your own pace, with dignity and confidentiality.

Private · Structured · At your pace
Programme 02

Support Group Program

A facilitator listening attentively during a supportive group conversationPeople speaking openly together in a relaxed support group setting

A supportive group environment where grief can be acknowledged without comparison, judgement or pressure. Participants are invited to listen, share when they feel ready and recognise that they are not alone in what they are carrying.

Guided sessions combine understanding with practical action. The group offers connection and accountability while respecting that every relationship, every loss and every recovery journey is deeply personal.

Shared understanding · Guided action · Respect
Programme 03

Helping Children With Grief

A caring adult listening to and supporting a child during a learning activityA facilitator working with children around a table

Children often express loss through behaviour, play, silence, questions or changes in routine. This programme helps parents, teachers, school counsellors, caregivers and professionals recognise those signals and respond with greater confidence.

Participants learn age-appropriate language, supportive listening skills and practical tools that make space for honest emotions without trying to fix, minimise or rush the child’s experience.

For parents · Educators · Caregivers
Programme 04

Pet Loss Support

A person holding the paw of a beloved dogA close view of a dog resting a paw in a person’s hand

The bond with an animal can hold companionship, safety, routine and unconditional love. When that bond is lost, the grief can be profound — even when other people do not fully understand its weight.

This compassionate space honours the relationship and everything it represented. It helps you reflect on memories, changes in daily life and unresolved emotions, while creating room to express what mattered and what still needs to be said.

Your bond matters · Your grief is valid
Programme 05

Relationship Wellness

Two people sharing a warm moment outdoorsPeople speaking openly together in a supportive conversation

Relationships can be affected by disappointment, conflict, distance, broken trust and major life change. This programme creates space to understand what has happened, what is still being carried and what healthier connection could look like.

With thoughtful dialogue and practical reflection, individuals or relationships can work on communication, emotional clarity, boundaries and the unfinished experiences that make it difficult to move forward.

Partners · Families · Friends · Colleagues
Programme 06

Human at Work

Colleagues joining hands in a gesture of team supportA professional taking a calm pause at her workspace

People do not leave grief, caregiving responsibilities, relationship difficulties or major life changes at the workplace door. Human at Work helps organisations respond to these realities with clarity, empathy and appropriate boundaries.

Tailored sessions and practical learning equip leaders and teams with better language, listening skills and supportive habits. The aim is a healthier culture where people can be human while remaining connected, capable and respected at work.

For teams · Leaders · Organisations
The Method

Understanding matters. Action changes what happens next.

This is a structured, educational and action-oriented process. It helps people identify what remains emotionally unfinished and take practical steps towards recovery — with compassion, clarity and support.

01Understand

Recognise what your loss means to you.

02Identify

Notice what may remain unfinished.

03Take Action

Use practical tools with support.

04Complete

Address what needs to be expressed.

05Move Forward

Live with greater clarity and ease.

Science & Evidence

Care that is human. A method that is proven.

A woman moving forward along a flower-lined mountain path in Mauritius
The Grief Recovery Method®

The world’s only evidence-based grief recovery programme.

A structured, educational and action-oriented approach, supported by research and designed to help people address unresolved grief and emotional pain with practical steps towards recovery.

Research-backed

A researched and validated framework sits behind the work.

Action-oriented

Understanding is paired with practical steps that help address what remains emotionally unfinished.

Deeply human

Structure and evidence are delivered with compassion, clarity and support.

Media

Stories, conversations & perspectives.

A growing archive of articles, interviews and videos featuring The Heart With Ears and its work in Mauritius and internationally.

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Articles

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Interviews

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Videos

Portrait of Jade Swenson outdoors against a soft green background
Jade Swenson · Founder & Certified Grief Recovery Specialist

The heart behind the work.

The Heart With Ears is built around practical, structured grief recovery programmes and deeply human support. Jade Swenson, Founder and Certified Grief Recovery Specialist, facilitates this work for individuals, families, groups, children and the people who support them.

The focus is on understanding what remains emotionally unfinished, taking meaningful action and creating room for recovery — while keeping the method, the programmes and the person’s needs at the centre.

Every heart deserves to be heard.

Changing the conversation around grief.

Jade is available for conferences, panels, corporate events, schools, universities, television, radio, podcasts, press interviews, articles and expert commentary — in Mauritius and internationally.

The Power of Listening↗
Supporting Grieving Children↗
Emotional Health at Work↗
Invite Jade to speakMedia enquiries
Frequently Asked Questions

Questions are welcome.

Clarity can make the first step feel easier. Here are answers to some of the questions people often ask before beginning.

Ask a question
What kind of loss can I receive support for?

Grief can follow many different experiences — not only bereavement. Support is available for relationship changes, separation, divorce, infertility, retirement, changes in health or identity, pet loss, career transitions and other meaningful losses.

Do I need to have experienced a death?

No. Grief is not limited to bereavement.

Grief is the emotional response to loss and significant change, and it can arise from many different life experiences — including divorce or separation, the end of a relationship, relocation, career changes, health challenges, pet loss, changes within a family, loss of trust, or major life transitions. Sometimes we grieve not only what we have lost, but also what we hoped, expected, or believed our life or relationships would be.

The Grief Recovery Method can help you address the emotional impact of these losses, whether they happened recently or many years ago.

Is this therapy?

No. The Grief Recovery Method is not therapy. It is an educational, action-based program specifically designed to help people work through the emotional pain associated with loss.

Rather than diagnosing or treating mental health conditions, the Method provides practical tools, structured exercises, and tangible actions that help you identify what may have been left emotionally unresolved and take meaningful steps toward completion.

It gives you something you can actively do with your grief — not simply information about it — while also teaching tools that can continue to support you through future losses and life changes.

What is the difference between therapy and Grief Recovery?

Therapy can help us understand our thoughts, emotions, experiences, and why we feel the way we do. But understanding the source of emotional pain does not necessarily resolve it.

The Grief Recovery Method takes an action-based approach. It provides practical tools and a structured process to help identify and address what remains emotionally unresolved after loss.

Put simply: therapy can help you understand the pain; Grief Recovery gives you practical tools to do something with it.

The two approaches can also complement and build upon one another.

How do I know which programme is right for me?

You do not need to decide alone. An initial conversation will help us understand what you are experiencing and identify the programme or type of support that may best suit your needs.

What is the Grief Recovery Method®?

The Grief Recovery Method® is a structured, educational and action-oriented programme designed to help people address unresolved grief. It provides practical tools and guided steps to help participants understand what remains emotionally unfinished and move forward with greater clarity.

Is the programme evidence-based?

Yes. The Grief Recovery Method® is currently the world’s only evidence-based grief recovery programme. Its structured approach is supported by research and focuses on practical action rather than simply providing information about grief.

Are sessions confidential?

Yes. Every conversation is treated with care, respect and confidentiality, creating a safe environment where you can speak openly without judgement.

Are sessions available online or in person?

Sessions are available both online and in person. Online support also makes the programmes accessible to individuals and organisations internationally.

What languages are available?

Sessions can be offered in English, French and Creole.

Do I have to share everything immediately?

No. You will never be pressured to speak before you feel ready. The process respects your pace, your boundaries and the personal nature of your experience.

Can organisations request tailored programmes?

Yes. Human at Work can be adapted for organisations, leaders and teams seeking practical ways to support emotional wellbeing, grief, loss and major life changes in the workplace.

How can I begin?

Simply get in touch through the contact form. We can start with a confidential conversation to understand what brings you here and explore the most appropriate next step.

Let’s start with a conversation.

Tell us what brings you here and we can explore the program, service or collaboration that may best suit your needs.

Online and in person
English · French · Creole
Mauritius and internationally